Parallels Desktop

John Fly has been in tech leadership for the last 12 years, and makes a point of staying on the leading edge of tech. He’s very comfortable in high-growth startups with fast-paced environments where a million things are happening at once and downtime is not an option.

That’s exactly where he is now, as VP of tech at an innovative company breaking ground in the underdeveloped male fertility industry. “What we do impacts lives,” John says. The stakes are high. And they “cannot afford mistakes.” For that reason, John and his team ensure they’re using “the right tools and technology, and making sure we’re never cutting corners.”

The issue

So, unwavering excellence is nonnegotiable. But there’s another thing John has noticed throughout his career: people are very loyal to their preferred devices. There’s the Mac-or-bust team and the Windows-for-life team, among others. Most people who work on a computer know how they do their best work and don’t want to have to compromise. That goes double for developers and tech professionals.

What happens when mistakes are not an option, but you have a company full of people using different operating systems and incompatible devices? John’s not the only one in this position. It’s an extremely common challenge among businesses of all sizes.

The solution is not to compromise. It’s to do what John and his team did: have the best of both worlds.

The solution

Enter Parallels Desktop. John relies on Macs—but some of his colleagues use other systems, and even those who run Macs often find themselves needing to build or run a Windows application. John doesn’t want to force his team to use specific systems, because he respects the freedom and flexibility that comes with ensuring people are on the device they prefer. That means they have no standardized equipment whatsoever on their team—but they do have Parallels Desktop.

The team relies on quick development cycles to build the best UX possible, and any problems need to be addressed quickly and thoroughly. “If we run into an issue, Parallels lets everyone get on the same page right away. They can all pitch in regardless of what system they have on their desk, because they can replicate the environment on their own systems.”

John’s clear that this environment replication isn’t simply a stop-gap solution that will work in a pinch. “It’s not a rickety, emulated environment. It’s the real deal,” he says of running Windows on his Mac using Parallels Desktop. Plus, it’s not going to bog my system down.”

While troubleshooting is a major selling point for John and his team given what’s at stake, that’s only part of the picture. They also trust Parallels Desktop in dev, layering on another program called Docker. “Docker in Mac, Windows, and Linux is just different enough that you can run into OS environment technicalities that cause problems,” John explains. But we can run Docker on Windows on Parallels on the machine of our choice and even when it’s nested like that, it’s still fast and reliable.”

John used Parallels Desktop in his previous roles, including in environments with thousands of tech employees. He finds it just as value-added in this much smaller company. “Parallels is always worth the money,” he says. “Whether you have ten employees using it or thousands. You’ll save that investment in time and frustration. If you have a use case, you’ll make it back in the first project you do. Probably in the first few hours.”

Ready for this level of ROI potential? Learn more about Parallels Desktop.

Hillary Moralez is no stranger to computers. The IT Helpdesk Specialist for Alludo builds computers—for fun—in her spare time. She’s a self-described “computer nerd” who has put her skills to excellent use in her role.

Originally hired to support the Parallels team, Hillary was given a Mac computer because it aligned best with the people she’d be supporting. That was fine with her. In Hillary’s experience, Macs have superior hardware. They’re fast, sleek, and built for efficiency. That’s all fantastic—unless the programs you want to use are exclusive to Windows.

The issue

That’s the challenge Hillary faced. Her team relied heavily on an active directory tool made up of a series of programs that come hard-built into Windows machines—and only Windows machines. The tool was ideal, but many of the employees used Macs. The team had the same challenge with other Windows-native tools.

Should they be forced to switch to new devices?

Should they (gulp) have to use different devices for different tasks?

Neither, as it turns out. Fortunately, Hillary knows what she’s doing—and she happens to work for a company that makes the exact solution they needed. “We’re drinking our own champagne,” says Hillary with a laugh, but it’s a perfect example of ensuring that you wouldn’t put a product into the marketplace that you wouldn’t use yourself. And this team definitely uses Parallels Desktop.

The solution

Hillary was asked to build a Virtual Machine (VM) so that Windows tools like the active directory could be used on Mac computers. Using the Parallels Desktop solution, Hillary was able to quickly build a VM and test the Windows tool thoroughly, playing around in a secure environment.

The VM worked beautifully. VMs meant that team members could access essential tools like the active directory while sticking with their existing computers.

Now, employees have the best of both worlds: the efficiency of Mac hardware and the exclusive software options only available on Windows. Hillary says the team uses VMs for “90% of their work.” And if something goes wrong, the VM itself can be fixed without creating downtime for the whole device. Even if a Windows solution corrupts an employee’s entire profile, all that needs fixing is the VM. The computer itself remains intact.

Better yet, VMs mean that troubleshooting can happen from anywhere. In this remote-first environment, that’s essential. In one instance, someone couldn’t install a program that they wanted to install. Hillary built a replica of their computer in the VM so she could find out if the problem was tied to the machine or tied to the software. Easy peasy.

Hillary does not take that remote troubleshooting capability for granted. “Nothing is harder than helpdesk support in a remote setting,” she says. “When everyone is in the same office, someone could physically bring over their machine and have people look at it and test it. How can you help someone figure out why their ‘K’ button isn’t working when they’re on the other side of the country?”

While Hillary is clearly an expert, she insists that you don’t have to be an expert to get the benefits of Parallels Desktop. “Parallels Desktop makes it so easy to set up these VMs,” says Hillary. So easy, in fact, that Hillary and her team use VMs for testing purposes, too. They can build, tweak, test, and destroy VMs without impacting productivity or devices. That means smoother rollouts with less downtime.

With VMs, everyone can feel comfortable with the programs they need for their roles, without being limited by device. Add easy troubleshooting to the mix and Parallels Desktop sounds like a win-win-win.

Ready for a win-win-win yourself? Learn more about Parallels Desktop.

The last few years have been a doozy for everyone, and IT admins are no exception. They are experiencing a massive worker shortage combined with an increasingly threatening cybersecurity landscape and the monumental task of navigating an abrupt shift to remote and hybrid work.

Right now, everyone—especially IT admins—are looking for ways to be as streamlined and resource-efficient as possible.

So, that means probably not going out and buying a bunch of new devices on a different operating system just because there are a few essential programs that aren’t compatible on your current systems. Right?

The issue

That’s the challenge that faced Harry Schuler, an electrical engineering graduate who has served as a system administrator for event-organizing company POOLgroup since 1994. Harry oversees roughly 200 endpoint devices, almost all of them Apple products. Harry sets up the systems in person and administration is handled locally across several offices. POOLgroup relies on Mac solutions for most of their needs, but a number of special applications demanded the introduction of a Windows solution as well.

Harry could have purchased PCs for those who needed them, but replacing perfectly functional devices wasn’t a very good use of resources. It also would have created a significantly increased IT administration workload. Plus, frankly, the employees didn’t want PCs.

The solution

Looking for an alternative option, Harry did what many of us do: He googled it. And found a promising solution that seemed neither to imply buying additional hardware nor to come with any impact on productivity or high deployment or training overhead: The Parallels® Desktop Business Edition.

“The Parallels Desktop Business Edition saves money for our company, for me as an admin it saves a great deal of time, and it saves the nerves of users who would long have lost them with cumbersome switching between operating systems. I can only recommend Parallels Desktop,” said Schuler.

Harry downloaded a free trial, which he tested thoroughly. It ticked all the boxes, so he provided the solution at first to five back-office staff members before rolling it out fully. It has been smooth sailing ever since.

In Harry’s words: “For me as an admin, key features of a new solution are that it integrates perfectly into the existing infrastructure, it is easy to set up and roll out, it doesn’t entail any support overhead, and it comes with efficiency benefits that help pay for the purchase price in a short time.”

Easy. Efficient. Cost-saving. That’s exactly what IT admins like Harry need right now.

Of course, you don’t have to take Harry’s word for it. Find out for yourself. Read the full POOLgroup case study or learn more about Parallels Desktop.

Parallels Desktop gave TravelEssence the ease of use, freedom, and flexibility they wanted

Andrew Morton knows a thing or two about transporting people to new experiences. He founded TravelEssence, a bespoke travel company, to help others break out of their routines and explore the world.

His reasoning for founding TravelEssence is very sweet: He met and fell in love with his now-wife, a native of the Netherlands, on a trip. He decided to take up residence there and turn travel into a career. His business took off (pun intended), but there was a problem: For all his ability to get himself and others out of their comfort zones, Andrew and his team were very much settled in their comfort zone when it came to operating systems. He loved Apple/Mac products and had no intention of switching to Windows.

The issue

Two of the most essential solutions for planning and booking long-distance travel are native to Windows and not Mac-compatible.

Their company’s entire IT backend was set up on Apple computers. Not a single Windows computer can be found on the desks of the roughly 60 employees. They didn’t want to compromise on what they saw as the benefits of Apple products, but they also didn’t want to stunt their competitive edge by being unable to leverage those essential travel solutions.

Were they stuck? Grounded? It seemed that way at first. TravelEssence wanted to deliver ease of use, freedom, and flexibility for their clients—but they were having a hard time achieving those elements within their own workspace.

They tried to leverage a preinstalled utility that purported to allow them to use a dual boot system to access the Windows products, but was clunky, lacked performance capability and finesse, and required constant rebooting—a death sentence in the fast-moving world of travel.

The solution

Enter Parallels® Desktop for Mac. Andrew stumbled on this solution via a Google search. He downloaded a free trial and quickly realized that this was the high-performance, sophisticated solution he’d been waiting for. Andrew loved its simple installation and seamless, resource-saving integration in macOS. The real gold star, however, came thanks to Coherence mode. With Coherence mode, allowed the OS X window and the Windows-based applications to be displayed on the same desktop, with easy copy/paste data transfer. No rebooting required.

With Parallels Desktop, TravelEssence found the ease of use, freedom, and flexibility they needed. Parallels Desktop allows Andrew and his team to have the best of both worlds: the reliability and ease of use of their preferred Apple products, with the best-in-class, Windows-native travel software that helps them serve their clients. They work together seamlessly, without hiccups or downtime—exactly what you want to achieve when you’re in the travel business.

Ready for more? Read the full TravelEssence case study or learn more about Parallels Desktop.